What aspect is specifically analyzed to reveal bottlenecks in a business process?

The analysis of bottlenecks in a business process is fundamentally driven by event data. Event data captures the detailed sequence of activities and transactions that occur within a process, including timestamps, which are essential for understanding the flow and timing of operations. By examining this data, one can identify where delays or inefficiencies occur.

Bottlenecks often manifest as points in the process where the duration of activities significantly exceeds the norm or where the volume of work exceeds the capacity of resources. This detailed insight enables organizations to pinpoint specific stages or tasks that hinder overall process efficiency.

In contrast, while employee productivity, project timelines, and cost analysis can provide valuable insights into various aspects of business operations, they do not offer the same level of granularity regarding the flow of process activities. Event data allows for real-time visibility and a comprehensive understanding of the entire process landscape, making it the most direct approach to uncovering bottlenecks.