What does a “heat map” represent in Celonis Process Mining?

A heat map in Celonis Process Mining is a visualization tool that uses color coding to represent the intensity of metrics across various process dimensions. This representation allows users to quickly identify areas of high and low performance within a process. The color gradient facilitates immediate recognition of trends and anomalies, making it easier for stakeholders to grasp complex data at a glance.

In process mining, heat maps can be particularly useful for visualizing key performance indicators (KPIs) or metrics over different stages of the process, such as cycle times, bottlenecks, or compliance rates. By using varied color ranges, they effectively convey the magnitude of issues or efficiencies within operational workflows.

This form of visualization is key in transforming raw data into actionable insights, enabling organizations to target specific problem areas with the appropriate level of scrutiny and resources.