What does Celonis Process Mining primarily aim to improve?

Celonis Process Mining primarily aims to improve the visibility and efficiency of business processes. The core functionality of Celonis lies in its ability to analyze data from various systems to create a visual representation of actual process flows. This enables organizations to identify bottlenecks, inefficiencies, and variances in their processes, allowing them to take targeted actions for optimization.

By utilizing process mining techniques, businesses can pinpoint areas where resources may be wasted or where processes may not adhere to planned workflows. The insights gained lead to data-driven decision-making, which can significantly enhance process performance and overall operational efficiency. This focus on process visibility not only aids in streamlining workflows but also supports continuous improvement initiatives, making it an essential aspect of organizational success.

The other options, while potentially beneficial, do not capture the main goal of what Celonis Process Mining provides. Employee productivity, cost reduction, and customer satisfaction mechanisms may be influenced by process improvements but are not the central focus of process mining itself.