What is the purpose of ‘Process Configuration’ in Celonis?

The purpose of 'Process Configuration' in Celonis is to customize and set up processes according to organizational needs. This capability allows users to tailor the process mining tool to align with the unique workflows, requirements, and objectives of their business. By enabling customization, organizations can ensure that the process mining insights and visualizations are relevant and actionable, enhancing their ability to analyze and improve processes effectively.

In contrast, establishing uniform processes across all organizations may not capture the specific nuances of different operational environments and would not leverage the flexibility that Celonis offers. Generating standard reports without customization overlooks the essential aspect of adapting insights to specific needs, which is vital for driving improvements and making strategic decisions. Focusing solely on maintaining legacy processes limits the potential for innovation and improvement, as it does not take advantage of the advanced capabilities offered by process mining technologies.