What is the total process Throughput Time for cases that contain the activity "Return Goods"?

The total process Throughput Time for cases that contain the activity "Return Goods" is correctly identified as 24.7. This value represents the cumulative time taken to complete all activities within those specific cases that include the "Return Goods" activity.

When calculating Throughput Time, all time intervals from the start of the process until the completion of the process, specifically for cases that involve a particular activity, are aggregated. This includes the time spent on preceding and following activities that are associated with the "Return Goods" action.

The precise determination of this figure typically relies on analyzing the event logs from the process mining data, where each instance (or case) reflects the chronological order of activities and their corresponding timestamps. It's crucial to ensure that the cases being evaluated genuinely include the "Return Goods" activity for an accurate calculation of the Throughput Time.

The other options reflect potential calculations or misinterpretations of the data that do not align with the comprehensive analysis of the relevant cases containing the specified activity. Therefore, focusing on those cases and their timelines leads clearly to the total Throughput Time of 24.7.