What primary data source is utilized in process mining?

The primary data source utilized in process mining is event logs from business information systems. Event logs are structured records generated by various systems during the execution of business processes. These logs contain detailed information about each step of the process, such as timestamps, activity names, and case identifiers.

By analyzing these event logs, process mining tools can reconstruct the actual flow of processes, identify bottlenecks, measure performance, and uncover insights that can lead to process optimization. This makes event logs an essential foundation for any analysis in process mining, as they provide the raw data needed to visualize and understand how processes operate in reality.

In contrast, financial reports, customer feedback surveys, and employee performance reviews do not provide the granular, event-level detail necessary for process mining. While these sources may be useful for overall business analysis or decision-making, they lack the specific data that reflects the actual execution of processes, which is crucial for process mining activities.