Which of the following metrics can indicate the success of process mining initiatives?

The metric that indicates the success of process mining initiatives is reduced cycle times and cost savings. This is because process mining is primarily aimed at analyzing and optimizing business processes by uncovering inefficiencies and bottlenecks. When organizations engage in process mining, they typically seek to streamline their operations, which often results in shorter cycle times—the duration it takes to complete a specific business process. In addition, effective process optimization usually leads to cost reductions by eliminating unnecessary steps and improving resource allocation.

In contrast, metrics such as the increased number of employees or the frequency of meetings held do not provide direct insights into the effectiveness of process mining itself. Simply increasing staff does not guarantee enhanced process efficiency or improvements, while frequent meetings might reflect an organizational effort to solve problems but do not indicate successful outcomes of implemented initiatives. Lastly, the number of software tools implemented may show growth in technological investment but does not directly correlate with process optimizations resulting from process mining efforts. The true indicators of success focus on tangible improvements in process performance metrics, like cycle time and cost savings.