Which TWO approaches can help you understand how your process is performing?

The exploratory approach is key to understanding how a process is performing because it involves analyzing data to discover patterns, trends, and unexpected issues without pre-defined hypotheses. This method enables you to dig into the data to find insights regarding process efficiencies and bottlenecks, allowing for a more comprehensive view of current performance. This hands-on exploration often reveals underlying patterns that may not be apparent through more structured analysis.

While the descriptive approach may provide a summary of historical data points, which is useful, it does not delve into new insights beyond what has already been recorded. The predictive and confirmatory approaches are typically focused on forecasting future outcomes or testing specific hypotheses respectively. These methods can be valuable in their own right but do not provide the same level of open-ended investigation into the current state of process performance that the exploratory approach does.